Terms of service
OVERVIEW
Serious Landscapes! The terms “we,” “us,” and “our” refer to Ark Rubber & Resin Ltd t/a Serious Landscapes. Ark Rubber & Resin Ltd operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Ark Rubber & Resin Ltd t/a Serious Landscapes is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities or availability by person, region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Ark Rubber & Resin Ltd t/a Serious Landscapes reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Ark Rubber & Resin Ltd t/a Serious Landscapes confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Ark Rubber & Resin Ltd t/a Serious Landscapes may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices exclude taxes, shipping, handling, customs, or import charges.
Prices posted in our online stores may differ from those offered elsewhere. Promotions may be subject to separate terms, which will prevail in the event of a conflict with these Terms.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your details so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are duly authorized to use such credit card;
(iii) charges incurred by you will be honored by your card issuer; and
(iv) you will pay all charges including taxes and shipping.
SECTION 5 - SHIPPING AND DELIVERY
Once your order has been dispatched, it is handed over to our delivery partners for transportation to you. Delivery times are provided as estimates only and may occasionally be affected by circumstances beyond our control, including courier delays, customs procedures, or other unforeseen events.
In the event of a delay, we will make every reasonable effort to assist in resolving the issue and to keep you informed. However, we cannot accept liability for delays once the order has left our possession. Your statutory rights remain fully protected, and we are committed to supporting you should any problems arise.
SECTION 6 - INTELLECTUAL PROPERTY
All content and materials within the Services, including but not limited to trademarks, brands, text, images, graphics, video, and audio, are the property of Ark Rubber & Resin Ltd t/a Serious Landscapes, its affiliates, or licensors, and are protected by UK and international intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. No reproduction, modification, or distribution is permitted without prior written consent.
All rights not expressly granted are reserved by Ark Rubber & Resin Ltd t/a Serious Landscapes.
Names, logos, product and service names, designs, and slogans are trademarks of Ark Rubber & Resin Ltd t/a Serious Landscapes or its licensors. You must not use such marks without written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to tools from third parties. Such tools are provided “as is” and “as available” without any warranties. Ark Rubber & Resin Ltd t/a Serious Landscapes has no liability arising from or relating to your use of third-party tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and links to third-party websites. We are not responsible for examining or evaluating third-party content or accuracy and are not liable for any harm or damages resulting from your use of third-party sites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Ark Rubber & Resin Ltd t/a Serious Landscapes is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases are made directly with Ark Rubber & Resin Ltd t/a Serious Landscapes. Shopify is not responsible for any aspect of transactions between you and Ark Rubber & Resin Ltd t/a Serious Landscapes.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which can be viewed [here]. Shopify’s Privacy Policy also applies, as Shopify hosts our website.
SECTION 11 - FEEDBACK
If you submit feedback, ideas, or suggestions (“Feedback”), you grant Ark Rubber & Resin Ltd t/a Serious Landscapes a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and publish such Feedback for any purpose.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, delivery times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You must not use the Services:
- For unlawful or fraudulent purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To harass, threaten, abuse, defame, or harm others
- To distribute malware, viruses, or harmful code
- To attempt unauthorised access to systems or data
- To collect or misuse personal data
We reserve the right to terminate your access for any breach of these Terms.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time without notice if you breach these Terms.
You remain liable for any outstanding payments up to and including the date of termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free access.
Nothing in these Terms limits your statutory rights under UK consumer law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Ark Rubber & Resin Ltd t/a Serious Landscapes shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or revenue.
Nothing limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot legally be excluded.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ark Rubber & Resin Ltd t/a Serious Landscapes, Shopify, and their affiliates from any claims, damages, or costs arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, that provision shall be severed and the remainder shall remain in full force and effect.
SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms constitute the entire agreement between you and Ark Rubber & Resin Ltd t/a Serious Landscapes.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights under these Terms without prior written consent. We may transfer our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services following updates constitutes acceptance.
CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
📧 Support@seriouslandscapes.co.uk
📞 01392 209394
🏢 C/O Serious Landscapes, Arkmat, The Storage Centre, Westpark, Wellington, TA21 9AD
Ark Rubber & Resin Ltd t/a Serious Landscapes is registered in England and Wales.
Company Number: 07889052
VAT Number: GB129731503